Thank you for visiting us. We want you to have the best experience possible on our site.

To access our services, you declare that you are of legal age and have the legal capacity to act in accordance to your national legislation.

Accessing and browsing the website, or using its services, implies the express acceptance of each and every one of these General Terms & Conditions, including the Specific Terms set for certain promotions, as well as the Privacy and Cookie Policies, regarding the purpose of processing the data you provide. Please, read these carefully.

1.- Legal information.

Pursuant to Law 34/2002, of 11 July, regarding Information Society and Electronic Commerce Services, the identifying data of the Web Portal owner are:

GAVIOTA SIMBAC, S.L.

AUTOVÍA DE ALICANTE A-31, KM 196

03630 SAX (ALICANTE)

B03022449

The company purpose of GAVIOTA SIMBAC, S.L. with Tax ID B-03022449, registered in the Alicante Companies Registry, Folio 150, Volume 199, Book 32, Page 831 of Section 2 of Limited Companies, on 20 February 1969, is manufacturing and selling accessories for awnings and roller shutters, as well as its motors and automatisms.

If you have any questions, please contact us by calling +34 965 47 42 00, or by e-mail: info@gaviotagroup.com

By accessing the User expressly accepts these General Terms & Conditions, which may be modified or replaced by the owner at any time without prior notice.

2.- General Terms & Conditions.

The following General Terms & Conditions regulate the use and access of the Web Portal. The purpose of this portal is to be the access gate to GAVIOTA SIMBAC, S.L., offering its users information, services and content on the Web. Through the website, the User can access information on specific products and services, tools and applications.

The data and information on products and services, prices and features and any other data offered on the website are carried out, provided and updated by Suppliers and third parties. GAVIOTA SIMBAC, S.L. is not responsible, in any case, for that data and information and it does not accept any liability over them.

The User commits to using the available content, services, applications and tools appropriately, pursuant to legislation and these General Terms & Conditions and, if applicable, the Specific Terms that could govern the access to certain applications and services, as well as to respect the other Users at all times.

If the User breaches these General Terms & Conditions totally or partially, GAVIOTA SIMBAC, S.L., reserves the right to deny access without prior notice to the User.

3.- General User Obligations.

By accepting these General Terms & Conditions, the User is expressly obligated to:

• Not carry out any actions to damage, block, harm, render useless or overload temporally or indefinitely the functionalities, tools, contents and/or infrastructure of the website, preventing normal usage.
• Guard and keep confidential the access keys associated to the User’s name. The User is responsible for third-party use of such personal non-transferable access keys.
• Not introduce or generate offensive and/or libellous content about other Users or third parties external to GAVIOTA SIMBAC, S.L.
• Not use any of the material and information in this website with illegal purposes and ends expressly prohibited by these General Terms & Conditions, as well as specific conditions that, if applicable, are set for some applications and/or utilities and that are contrary to the rights and interests of GAVIOTA SIMBAC, S.L., its users and/or third parties.
• Not offer or distribute products and services, nor provide unsolicited advertisements or marketing communications to other Users and visitors of GAVIOTA SIMBAC, S.L.

The User will be liable for all damages of any nature that GAVIOTA SIMBAC, S.L. or any third party may suffer as a consequence of the breach of any of the obligations the User is subject to pursuant to these General Terms & Conditions or to legislation, regarding access and/or use of the site.

4.- Intellectual and Industrial Property.

The website, its pages, and the information and elements contained in them (including texts, documents, photographs, drawings, graphic illustrations, among others), as well as logos, brands, brand names and other distinctive signs are protected by intellectual or industrial property rights, of which GAVIOTA SIMBAC, S.L. is the owner or has been authorised by the legitimate owners to publicly use and communicate.

The User must use the content with conscience and appropriately, pursuant to legislation, ethics and public order. GAVIOTA SIMBAC, S.L. authorises the User to see the information on the website, as well as to privately reproduce it (the simple action of downloading and storing in the User’s computer), as long as the elements are only intended for personal use. In no case will this mean an authorisation or license of the property rights of GAVIOTA SIMBAC, S.L. or the legitimate owners.

The User may not distribute, modify, transfer or communicate publicly the information on this website in any form and regardless of its purpose.

5.- Links.

The links to third party websites and pages are provided only as a benefit for the User. GAVIOTA SIMBAC, S.L. is not responsible, in any case, for them or their content.

GAVIOTA SIMBAC, S.L. accepts no responsibility stemming from the existence of links in this website and the content located outside the website or any other reference to content outside this website. Such links and references are only for informative purposes and, in no case do they imply support, approval, marketing or relationship between GAVIOTA SIMBAC, S.L. and the people or entities that author and/or manage such content or owners of the sites where it is located.

To link to a website, express written consent of the portal owners is necessary.

6.- Liability.

GAVIOTA SIMBAC, S.L. does not guarantee the sustained access, nor correct visualisation, download or use of the elements and information in the website’s pages that may be hindered, obstructed or interrupted by factors and circumstances beyond of its control, nor for those that might be caused by Internet viruses.

GAVIOTA SIMBAC, S.L. is not responsible for any damages, losses, claims or expenses stemming from:

(i) Interference, interruption, failure, omission, lock or disconnection, caused by errors in the telecommunications lines and networks or any other cause beyond GAVIOTA SIMBAC, S.L.’s control.

(ii) Illegal intrusion with malicious software of any type and through any means, such as computer virus or any other.

(iii) Improper or inappropriate use of the website GAVIOTA SIMBAC, S.L.

(iv) Security or browsing errors caused by the malfunction of the browser or due to outdated versions.

GAVIOTA SIMBAC, S.L. is not responsible and will not answer in any case to users and third parties about actions of any third party outside GAVIOTA SIMBAC, S.L. which involve or may involve acts of unfair competition and illegal advertisement, or breach of the intellectual and industrial property rights; of trade secrets; of contractual commitments of any type; of right to honour, to personal and family privacy, and to image; of the property rights and of any other nature that belong to a third party due to transfer, disclosure, storage, provision, receipt, collection or access to the content.

7.- Personal Data Protection.

You will find the personal data processing policy in the Privacy Policy, which is part of these General Terms & Conditions. We have separated them in a different file for simplicity reasons: Privacy Policy

8.- Legislation.

This Legal Notice and its terms and conditions will be governed and interpreted pursuant to Spanish Legislation. The user, by simply accessing the website or becoming a registered user, grants their irrevocable consent so the competent Courts may know, by default, any legal action stemming from or related to these terms and conditions, or with their use of this Site or the browsing on it.

If any clause or section of these General Terms & Conditions, which is not essential for its existence, is declared null or unenforceable, the validity of the remaining clauses will not be affected.

Our Privacy Policy is part of the General Terms & Conditions that govern this Website.

Who is the data controller of your data?

GAVIOTA SIMBAC, S.L.

Address: Autovía de Alicante A-31, KM 196

C.P. 03630

SAX (ALICANTE)

CIF: B03022449

Telephone: 965474200

Mail: info@gaviotagroup.com

You can write to these addresses or communicate with us via email info@gaviotagroup.com

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it. If you are registered and access your account or profile, you will be informed of the changes.

If you are part of one of the following groups, check the drop-down information.

+ ETHICS CHANNEL

What data do we collect through the Ethics Channel?

If you identify yourself, we may collect: your first name, surname, email address, telephone number and the personal data of any third party you provide us with in your communication.

For what purposes will we process your personal data?

• To manage communications.
• To take the appropriate corrective measures and,
• If necessary, to inform you of the outcome of the procedure.

What is the legal basis for processing your data?

The legal basis is legal obligation or, failing that, public interest.

How long will we keep your personal data?

The data will be kept for the period strictly necessary to clarify the facts communicated. If the communication was not anonymous at the outset, the data provided will be anonymised after six (6) months, unless it is being investigated in a different legal context.

+ WEBSITE AND EMAIL CONTACTS

What data do we gather through our Website?

We may process your IP, your operating system, the browser your use and even the length of your visit, anonymously.

By providing your information in the contact form, you are identifying yourself so we can contact you if necessary.

• Answer your questions, requests and enquiries.
• Manage the requested service, answer your request or process your enquiry.
• Provide information by electronic means regarding your request.
• Provide business or event information by electronic means, as long as there is express authorisation.
• Analyse and improve our Website’s products and services. Improve our business strategy.

Acceptance and consent of the stakeholder: When filling out a form and clicking Send is mandatory to make a request, this action will necessarily imply that you have been informed and expressly consent to the content in the clause attached to such form or accept the Privacy Policy.

All our forms have a * on the mandatory fields. If those fields are not filled out, or the Privacy Policy acceptance check box is not ticked, the information will not be sent.

+ NEWSLETTER CONTACT

What data do we gather through our Newsletter?

You may subscribe to our Newsletter on our website by providing us with an email address to which it will be sent.

We only store your email in our database and we will periodically send you emails until you unsubscribe or we stop the service.

You will always have the chance to unsubscribe, on every communication.

• Manage the requested service.
• Provide information by electronic means regarding your request.
• Provide business or event information by electronic means, as long as there is express authorisation.
• Analyse and improve emailing to improve our business strategy.

Acceptance and consent of the stakeholder: When you subscribe you must tick a check box and click on send. This action will necessarily imply that you have been informed and expressly consent to receiving the Newsletter.

If the Privacy Policy acceptance check box is not ticked, the information will not be sent.

+ CLIENTS

What data do we use?

• Create quotes and follow-up by emails between both parties.
• Provide information by electronic means regarding your request.
• Provide business or event information by electronic means, as long as there is express authorisation.
• Manage the administrative, communicative and logistics services done by the Controller.
• Invoice and declare the appropriate taxes.
• Carry out the necessary transactions.
• Manage control and recovery procedures.

+ QUALITY SURVEYS

What data do we use from surveys?

• Evaluate the quality of the provided service.
• Improve the services offered in compliance with ISO.

The legal standing is the express consent of the respondent.

+ SUPPLIERS

What data do we use from suppliers?

• Provide information by electronic means regarding your request.
• Provide business or event information by electronic means, as long as there is express authorisation.
• Manage the administrative, communicative and logistics services done by the Controller.
• Carry out the necessary transactions.
• Invoice and declare the appropriate taxes.
• Manage control and recovery procedures.

The legal standing is the acceptance of a contractual relationship or, otherwise, your consent when contacting us and offering us your products in any way.

+ SOCIAL MEDIA CONTACT

What data do we use from social media?

• Answer your questions, requests and enquiries.
• Manage the requested service, answer your request or process your enquiry.
• Connect with you and create a community of followers.

The acceptance of a contractual relationship in the appropriate social network, pursuant to its Privacy Policy:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Google* http://www.google.com/intl/es/policies/privacy/

*(Google+ y Youtube)

For how long will we store your personal data?

We may only check or delete your data to a limited extent because there is a specific profile. We will process your data as long as you wish, by following us, being friends, and by clicking “Like”, “Follow” and similar buttons.

If you need to rectify your data or restrict information or posts, you must do so through your profile or user settings on the social network itself.

+ JOB SEEKERS

What data do we use from your CV?

• Organise recruiting processes to hire employees.
• Call you in for job interviews and to evaluate your application.
• If you have consented, we may send it to collaborating or related companies with the sole purpose of helping you find a job.
• If you tick the Privacy Policy acceptance check box, you consent to transferring your job application to the entities within the company group with the purpose of including you in personnel recruitment processes.

We also inform you that after a year of receiving your curriculum vitae, we will proceed to securely destroy it.

The legal standing is your clear consent when sending us your CV.

Do we include the personal data of third parties?

No, in general we only process the information provided by the owners. If you provide third party data, you must previously inform and request consent from those people. If you fail to meet this requirement, you release us from any responsibility.

And data of minors?

We do not process data of minors under 14 years old. Please, do not provide your data if you are not over 14 and do not provide third party data if they are under 14. GAVIOTA SIMBAC, S.L. is not liable for the breach of this provision.

Will we communicate electronically?

• Only to manage your request if this is one of the means of contact you provided.
• Our marketing communications will have been previously expressly authorised by you.

What security measures do we apply?

Don’t worry: we have adopted an optimal security level for the Personal Data we process. We have installed all the means and technical measures available to us pursuant to the current state of technology to avoid losing, misusing, altering, unauthorised access and theft of the Personal Data.

Who will receive your data?

Your data will not be transferred to third parties, unless required by law. Specifically, they will be provided to the Spanish National Tax Agency and to banks and financial entities to collect payment for the service provided or product acquired, as well as to the necessary data collectors to execute the agreement.

In the case of purchase or payment, if you choose an application, website, platform, bank card or other online service, your data will be transferred to that platform or will be processed in their environment, always with maximum security.

When we allow it, the development and maintenance company and the hosting company will have access to the website. They have signed a service delivery agreement that requires them to have the same level of privacy as us.

Any international data transfer when using US applications will be adhered to the Privacy Shield framework, which guarantees that US software companies comply with the European data protection policies regarding privacy.

What rights do you have?

• To know if we are processing your data or not.
• To access your personal information.
• To request the rectification of inexact data.
• To request the deletion of your data if they are no longer needed for the purpose they were gathered for, or if you withdraw your consent.
• To request that the processing of your data is limited, in some cases, in which case we will only keep them pursuant to current regulations.
• To transfer your data, which will be provided to you in a commonly used structured format or in a mechanical reading device. If you prefer, we can send the data to the new controller you designate. This is only valid in certain cases.
• To file a complaint at the Spanish Data Protection Agency or competent control authority, if you believe we have not helped you correctly.
• To revoke consent of the processing you have consented to at any time.

If you modify any information, please let us know so that we can keep it updated.

Do you want a form to exercise your rights?

• We have forms to exercise your rights. Please email us or, if you wish, you may use the one created by the Spanish Data Protection Agency or third parties.
• This form must be electronically signed or be accompanied by a copy of your ID.
• If you represent someone, you must provide a copy of their ID or have them include their electronic signature.
• The forms may be filed in person or sent by mail to the address of the Controller at the beginning of this policy.

How long will it take us to answer your exercise of rights?

Depending on the right: a maximum of one month since your request, and two months if the topic is complicated. We will notify you if we need more time.

Do we process cookies?

You may read our Cookie Policy by following the appropriate link from our homepage to learn about the cookies we use other than the necessary ones.

How long will we store your personal data?

• Your personal data will remain stored while you are linked to us.
• Once you sever that link, the personal data processed for each purpose will be stored for the legally foreseen terms, including the time a judge or court may require pursuant to the statute of limitations of legal actions.
• The data processed will be stored as long as the legal terms mentioned above do not expire, if there were legal obligation to maintain them; or if the legal term does not exist, until the stakeholder requests their deletion or revokes consent.
• We will store all the information and notices related to your purchase and our service delivery while the product or service guarantee is in effect, to handle possible claims.